STORE POLICY

Order Acceptance

All orders and sales contracts are subject to acceptance or rejection by Swetadri Engineering Solutions Private Limited ("SESPL").

Disclaimer / End of use

Information and data given herein is offered in good faith as accurate, but without guarantee. Conditions of use and suitability of a product for a particular use is beyond our control; all risks of use of the product and liability for loss, damage or injury to property of Buyer or others, are therefore assumed by the buyer / user and WE EXPRESSLY DISCLAIM ALL WARRANTIES OF EVERY KIND AND NATURE.

Products/Prices

Product listings, specifications, availability, and pricing are subject to change without notice. Prices for Supplies are in Indian Rupees (Rs), inclusive of GST (5%, 12%, 18% & 28% based on their respective HSN Codes) & exclusive of Octroi duty or any other government levies, which if applicable, will be borne by the customer. The Company has used all reasonable endeavours to ensure that prices for Supplies are accurately set out but reserves the right to change its prices without notice at any time. 

 

Invoices

Some products will receive the invoice from Swetadri Associates as we are authorised to sell only under that name for certain products. However, payments will be received by SESPL and will be transferred internally. Both these GST numbers are mentioned in our Contact page.

 

Shipping duration

All confirmed orders for items in stock shall be shipped within 1-3 days. It may take 4-10 business days for the goods to reach the customer depending upon the delivery destination. Sometimes, it may take more time due to unforeseen reasons like weather conditions, flight and freight delays or reasons that are beyond our control.

Special / Non-Stocked items or 'on-order' items shall be shipped based on their respective lead times, which shall be informed well in advance.

Freight Policy

Prices stated are EX-OUR WAREHOUSE at Bengaluru. SESPL charges a shipping and handling fee, (which includes internal handling and related costs), on each order which is applied at time of order and reflected on customer's invoice. Receipts for shipping and handling charges will not be furnished. Title and risk of loss pass to customer upon tender of shipment to the carrier. If the product is damaged in transit, customer's only recourse is to file a claim with the carrier.

ALL DISPUTES ARE SUBJECT TO BENGALURU JURISDICTION

10 AM to 6 PM (Monday to Saturday)

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